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Customer support

We’re here when something needs fixing.

Use the Chat with us button on this page for order questions, refill-coverage issues, account access, payment questions, or anything that is not clear.

Fastest way to get help

Open the support chat in the lower-right corner and choose the topic that best matches your question. Your conversation is saved so our team can reply from the Cloutmaxxing Admin support inbox.

For an order issue

Include your Instagram username and order reference if you have one. Refill coverage applies only when it was included and shown for that specific order. If a covered follower loss is not replaced as described in that order’s coverage terms, contact us so our team can investigate.

Before you order

You can ask about package tiers, package sizes, any refill coverage shown for a package or order, currency display, or how account confirmation works before buying anything.